Privacy Policy

Last updated: March 15, 2024

Introduction

At Moralya Casino Hotel ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our casino hotel, use our website, or interact with our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact details
• Date of birth and government-issued identification
• Payment information and transaction history
• Loyalty program participation details
• Accommodation preferences and special requests
• Gaming preferences and history

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and settings
• Website usage data
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Process your reservations and transactions
• Provide customer service and support
• Administer your loyalty program membership
• Send promotional communications (with your consent)
• Improve our services and user experience
• Comply with legal obligations and gaming regulations
• Prevent fraud and ensure security

Information Sharing

We may share your information with:

• Service providers and business partners
• Gaming regulatory authorities
• Law enforcement when required by law
• Financial institutions for payment processing

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where applicable

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Privacy Officer

Moralya Casino Hotel

123 Casino Avenue

Stockholm, Sweden

Email: [email protected]

Phone: +46 123 456 789